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University Dining Services

Catering Policies

General Information

University Catering is available Sunday through Saturday. A minimum order of $500 is required for events held on a Sunday.

Process for Placing Orders

Please submit orders at least two (2) weeks prior to the event date. A final guest count, along with any other changes to the order, is required for all events at least five (5) business days prior to the event date. If University Catering is not advised by this time, the estimated guest count will automatically become the guarantee. Any adjustments made to the order after the five (5) business day deadline has passed will incur additional charges. Please use the Catering Order Form, located on our website, to submit all orders. Please use a separate form for each order.

Emergency Requests

University Catering will accommodate late requests when possible, additional charges will apply.

Food & Beverage Service

Only food prepared and provided by University Dining Services is allowed at events held on campus. All food must be consumed on the premises; for health and safety reasons absolutely no food shall be taken from the event venue. All items in this menu are based on a two-hour event time (food, staff, and equipment rental). Should your event exceed the standard two hours, please talk to your catering representative when placing your order to secure additional services.

Waitstaff and Event Setup

University Catering staff will arrive before the designated start time in order to allow adequate time to setup your event. Please have the doors unlocked and the room/area setup with the necessary tables a minimum of thirty (30) minutes prior to the start of your event. This will ensure a successful event start time. The client is responsible for the safekeeping of all University Catering smallwares and equipment. Any lost or damaged equipment will be charged at replacement value. We require a $75.00 minimum order for delivery. Not all orders can be scheduled as a “drop & go” and will require waitstaff; this is at the Catering manager’s discretion.

Menu Selection & Additional Charges

Entrée selections are limited to a maximum of two (2) choices and additional charges will apply. University Catering requires that the Client identify the entrée selected by each guest with cards at the event. Please advise of any special dietary restrictions when placing your order. We will gladly cut your cake for you for $3 per person, includes high quality black plastic plate and fork, china extra.

Wine & Beer Service

We proudly serve Fresno State wine by the glass. University Catering is required to provide and pour all alcohol at any event held on campus. Events are limited to beer and wine only, no hard alcohol or kegs are allowed. There is a $25 per hour bartending fee for all events where alcohol is served. Bar charges will be billed based on consumption after the event is over. You must complete and submit the Application for Use of Alcoholic Beverages on Campus to serve alcohol at any event held on campus, ABC permit fees apply. Please notify University Catering a minimum of thirty (30) days prior to your event date if you would like to serve alcohol at your event.

Rentals for Events

If you need tables, chairs, tents, or specialty linen for your event, please either make arrangements through the venue manager or place your order with an approved rental company.

Best Party Rentals 559.325.6615
It’s My Party 559.291.1477

Event Venues

University Catering manages the University Dining Hall, East Banquet Room and the Vintage Room - we handle room reservations, setups & rentals for these venues. Please email Christina Martinez at cmartinez@csufresno.edu and Megan Sarantos at mesarantos@csufresno.edu to check availability of these venues. We will provide you with a room reservation form and room layout to be completed and returned to confirm your reservation. For all other on-campus event venues, please check 25Live or contact the venue manager for availability.

Cancellations and Charges

There is no charge for cancellations made seven (7) business days prior to your event. Should you need to cancel your event less than seven (7) business days prior to your event date, you are responsible for 100% of the cost of goods purchased for your event including food, rentals and labor charges.

Payment

Only University departments are extended credit, with prior authorization, and an invoice will be sent once the event is over. Please ensure your department chair or director has added you to the list of persons authorized to charge under your department, otherwise your order will be placed as a pre-paid order and require payment three (3) business days prior to your event date. For all other clients, payment in full is required three (3) business days prior to the event date or the event may be canceled.

COVID-19

The health and safety of our campus community is very important to us. Fortunately, we already diligently follow Fresno County Department of Public Health requirements, which go a long way in ensuring that we make food in a clean and safe way. As we do every day, we are making sure that all of our standard operating procedures regarding sanitation are being strictly upheld and followed.

In addition, we are carefully following the guidelines and directives from the CDC and food industry experts. We have heightened our protocols on all sanitation efforts, and will have ongoing education with our staff on the preventative measures being continuously updated by the CDC regarding food, food handling and safety. Our team is ready and committed to serving you in the best and safest possible way.

As we navigate the current health situation, we may need to make adjustments to the services and product offerings provided through University Catering. These may include, but are not limited to, event size restrictions to ensure physical distancing, temporary suspension of self-serve and make-your-own options, the use of pre-packaged disposables, and the use of face coverings and gloves by staff.  We are grateful for your support and patience as we adjust to the ever-changing circumstances.